Customers In Financial Difficulties

At ZuCar Personal Leasing, we understand that life can sometimes make it difficult to keep up with your lease payments. We are committed to helping our customers who may be experiencing financial difficulties and want to work with you to find the best solution.

Risks of Not Addressing Arrears
If payments are missed or arrears build up, there may be serious consequences, including:

• Repossession of your leased vehicle
• Legal action and court fees
• Additional charges or interest applied to overdue amounts

It is important to contact us as soon as possible if you are experiencing difficulties, to avoid escalation.

How to Get Help
If you are struggling with payments, please contact our dedicated team:

Phone: 018647712
Email: info@zucar.ie 

Our team will work with you to understand your situation and discuss options for payment arrangements or support.

Charges for Arrears
Any charges applied to late payments or arrears will be clearly outlined in your lease agreement. For transparency, these may include:

• Late payment fees
• Interest on overdue amounts
• Administrative costs associated with arrears management

Please contact us if you need clarification about any charges.

Additional Support
You may also access free independent advice from the Money Advice and Budgeting Service (MABS):

www.mabs.ie

MABS provides confidential support to help you manage debt and explore options for financial relief.

Important Notes
This information is provided to help you understand your rights and responsibilities. If you request it, a copy of this information can also be downloaded via the button below.

Customers In Financial Difficulties Booklet